SMS Terms & Conditions

1.Program Description

When you send a text message to ChefGenie Support at +1 (949) 638-5888, our customer support team replies by text about your support request — for example your order, refund, or meal pickup. We send messages only in reply to requests you start. We do not send marketing or promotional messages through this program.

You can find this number in the ChefGenie Support contact panel of the ChefGenie app and on the support poster on ChefGenie kiosks, shown below together with the consent notice. See how customers opt in to SMS support.

2.Consent

By texting +1 (949) 638-5888, you agree to receive text messages from ChefGenie Support in reply to your request. Consent is not a condition of any purchase.

3.Message Frequency and Rates

• Message frequency varies based on your support request.
• Message and data rates may apply.

4.Opt-Out and Help

After you reply STOP, we will send one message confirming that you have been unsubscribed, and we will not send further text messages from this number unless you text us again.

5.Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

6.Privacy

We use your mobile number and messages only to respond to your support request. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.